Description
Palintest Lumiso Calibration Service
For Lumiso 3, 4 & 6 only
Palintest Photometers are renowned for being used in the field for many years. By effectively maintaining your photometer, you can help prevent any long-term damage which can put your instrument out of use.
As with any electrical instrument in regular contact with water, the instrument is prone to water damage. Whilst all Palintest photometers are certified as IP67 waterproof; water marks and dirt on the optics of the instrument can affect instrument performance. Photometers over time, calibration will deviate. An annual re-calibration will help maintain accurate results & is highly recommended.
A photometer service includes:
- Visual evaluation of the instrument and its components
- Thorough internal and external clean
- Any required software upgrades
- Up to 66 calibration point check and re-calibration
- A full test to highlight any errors or inconsistencies
- All necessary repairs
Procedure:
- Once the order has been placed online or over the phone with a team member, we will be in touch via email requesting: Model & Serial Number.
- You will then need to return the unit back as per all details given. Please ensure you package your instrument securely, any damage during transit unfortunately will be at your expense. We recommend using a “Tracked / Signed For” service.
- A team member will keep you up to date with the process.
- Lead time we aim for 1-2 weeks with the technicians.
- Your Photometer will then be sent back to you.
Repairs are included in an instrument service but if the instrument is no longer viable for repair, our team will contact you regarding options.
On the completion of a service and repair, each instrument will be provided with a new certificate.
Warranty & Returns
Warranty
This Product has a 1 year warranty.
Returns
Should you require any further information, please email info@comls.co.uk where we will respond to your request quickly.
Stock & Delivery
Stock
This product is a Special Order item, with approximate lead time of 5-10 working days from date of order – Delivery direct from our supplier.
Delivery – Mainland UK
Orders placed before 2pm Monday to Friday we aim to dispatch on the same day, after 2pm will be the following working day. This does not include Bank Holidays, which are classed as non-working days. Should you require a Saturday delivery or have any other delivery enquiries, please email info@comls.co.uk who will respond to your request quickly.
Try to include your mobile phone number in the checkout area so that our delivery drivers can contact you should they need any further assistance or clarification in delivering your order.
Please ensure you leave detailed information if your delivery address is hard to find or a new housing development. If you know there is a possibility of missing the delivery, you can at the checkout stage leave instructions for the delivery driver to leave without signature and place your goods with a neighbour or in a discreet place out of sight for your later retrieval.
Please note some areas including Scotland(post codes AB, FK, IV, KW, PA, PH, HS, KA, ZE, TR, DD, PH, PA, KY, AB, DD, KW, IV, HS), Isle of Wight, Isle of Man, will need extra carriage. We no longer ship to Jersey, Guernsey or Northern Ireland.
PLEASE CHECK YOUR DELIVERY
If you are unable to thoroughly check your delivery upon receipt, sign for it as UNCHECKED. If the package is damaged in any way, no matter how small, please sign for it as DAMAGED. We CANNOT CLAIM from our carriers for any damaged items that have not been signed for as UNCHECKED or DAMAGED.
If you sign for a delivery as OK, which you later find to be damaged, our carriers WILL NOT accept liability and you may be charged for the damaged items, in this case a delivery charge for replacement items WILL be made.
